Kebijakan Privasi
Terakhir update : 2022-09-25 16:11:21

The following Privacy Policy describes how we, Artan Payment (CV Artan Works and affiliates, “we, “us” or “our”) collect, store, use, process, retain, transfer, disclose and protect your Personal Information. This Privacy Policy applies to all users of our applications, websites (www.artanpayment.com), services, or products (“Applications”), unless covered by a separate privacy policy. Please read this Privacy Policy thoroughly to ensure that you understand our data processing practices. Unless otherwise defined, all capitalized terms used in this Privacy Policy shall have the same meaning ascribed to them in the Terms of Use. This Privacy Policy includes the following matters :
 

  1. Personal Information which we collect
  2. The use of Personal Information which we collect
  3. Retention of Personal Information
  4. Access and correction of Personal Information
  5. Security of your Personal Information
  6. Changes to this Privacy Policy
  7. Acknowledgment and consent
  8. Payments Outside Google Play
  9. How to contact us

1. ?PERSONAL INFORMATION WHICH WE COLLECT

We collect information which identifies or can be used to identify, contact, or locate the person or device to whom that information pertains (“Personal Information”). Personal Information includes, but not limited to, name, phone number, e-mail address.
 

Information collected whenever you use the Application or visit our website

  • Whenever you use the Application or visit our website, we may collect certain technical data concerning your usage such as, internet protocol (IP) address, information as web pages previously or subsequently viewed, duration of every visit/session, the internet device identity (ID) or media access control address, mobile advertising ID and other device information including
  • information regarding the manufacturer, model and operating system of the device that you use to access the Application or our website.
  • Artan Payment collects location data to minimizing data misuse, security for users and avoiding hacker attacks even when the app is closed or not in use.
  • Whenever you use the Application or visit our website, certain information may also be collected on an automated basis using cookies. Cookies are small application files stored on your computer or mobile device. We use cookies to track user activity to enhance user interface and experience. Most mobile devices and internet browsers support the use of cookies; but you may adjust the settings on your mobile device or internet browser to reject several types of certain cookies or certain specific cookies. Your mobile device and/or browser would also enable you to delete at any time whatever cookies have previously been stored. However, doing so may affect the functionalities available on the Application or our website.
  • Whenever you use the Application through your mobile device, we will track and collect your geo-location information in real-time. In some cases, you will be prompted or required to activate the Global Positioning System (GPS) on your mobile device to enable us to give you a better experience in using the Application. You can always choose to disable the geo-location tracking information on your mobile device temporarily. However, this can affect the functionalities available on the Application.

2. THE USE OF PERSONAL INFORMATION WHICH WE COLLECT

We may use Personal Information collected for any of the following purposes as well as for such other purposes as are permitted by applicable law (“Purposes”):
 

  • to identify you and to register you as a user and to administer, verify, deactivate, or manage your account as such.
  • to enable service providers to provide you with such of the services as you have requested.
     
  • to process and facilitate orders and payment transactions made by you.
     
  • to notify you of any transaction or activities occurred within the Application or other system linked to our Application.
     
  • to communicate with you and to send you information in connection with the use of the Application.
     
  • to notify you of any updates to the Application or changes to the services available.
  • to process and respond to enquiries and feedback received from you.
  • to maintain, develop, test, enhance and personalize the Application to meet your needs and preferences as a user.
  • to monitor and analyse user activities, behaviour, and demographic data including trends and usage of the various services available on the Application.
  • to process and manage your reward points.
     
  • to prevent, detect and investigate any prohibited, illegal, unauthorized or fraudulent activities.
     

3. RETENTION OF PERSONAL INFORMATION

Your Personal Information will only be held for as long as it is necessary to fulfill the purpose for which it was collected, or for as long as such retention is required or authorised by Applicable Law. We shall cease to retain Personal Information, or remove the means by which the Personal Information can be associated with you as an individual, as soon as it is reasonable to assume that the purpose for which that Personal Information was collected is no longer being served by retention of Personal Information and retention is no longer necessary for legal or business purposes.
 

4. ACCESS AND CORRECTION OF PERSONAL INFORMATION

  • Subject to the applicable law, you may request us for access to and/or the correction of your Personal Information in our possession and control, by contacting us at the details provided below.
  • We reserve the right to refuse your requests for access to, or to correct, some or all of your Personal Information in our possession or control if permitted or required under any applicable law. This may include circumstances where the Personal Information may contain references to other individuals or where the request for access or request to correct is for reasons which we reasonably consider to be trivial, frivolous or vexatious.

5. SECURITY OF YOUR PERSONAL INFORMATION

Confidentiality of your Personal Information is of utmost importance to us. We will use all reasonable efforts to protect and secure your Personal Information against access, collection, use or disclosure by unauthorised persons and against unlawful processing, accidental loss, destruction and damage or similar risks. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information which you transmit over the Internet, nor guarantee that such Personal Information would not be intercepted, accessed, disclosed, altered or destroyed by unauthorised third parties, due to factors beyond our control. You are responsible for keeping your account details confidential and you must not share your account details, including your password and One Time Password (OTP), with anyone and you must always maintain and fully responsible for the security of the device that you use.
 

6. CHANGES TO THIS PRIVACY POLICY

We may review and amend this Privacy Policy at our sole discretion from time to time, to ensure that it is consistent with our future developments, and/or changes in legal or regulatory requirements. If we decide to amend this Privacy Policy, we will notify you of any such amendments by means of a general notice published on the Application and/or website, or otherwise to your e-mail address set out in your account. You agree that it is your responsibility to review this Privacy Policy regularly for the latest information on our data processing and data protection practices, and that your continued use of the Application or website, communications with us, or access to and use of the services following any amendments to this Privacy Policy will constitute your acceptance to this Privacy Policy and all of its amendments.
 

7. ACKNOWLEDGMENT AND CONSENT

By accepting the Privacy Policy, you acknowledge that you have read and understood this Privacy Policy and you accept all of its terms. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or otherwise processing your Personal Information in accordance with this Privacy Policy.
 

8. PAYMENT OUTSIDE GOOGLE PLAY

Purchases of digital products in the application by users using payments outside of Google Play.
 

Because The Google Play billing system may not be used when as remittances to pay off credit card bills or utility bills (such as cable TV and telecommunications services).
 

9. HOW TO CONTACT US

I?f you have any questions regarding this Privacy Policy or you would like to obtain access to your Personal Information, please contact artanworksteam@gmail.com.

For other questions or complaints, you can contact us via Whatsapp or Telegram at the following contacts:

Whatsapp Customer Service : 081335361345
Telegram Customer Service : @BangArik